A positive impact on everything we touch
Over 1800 dedicated people nationwide
Providing critical infrastructure for the UK
A positive impact on everything we touch
Over 1800 dedicated people nationwide
Providing critical infrastructure for the UK


Operations Manager - Warrington

Job Type Permanent
Reference nmcn624

Contact Info
Kane McClimon
United Kingdom, England, North West England, Cheshire, Warrington
07 February 2019


At nmcn we’re always adapting, evolving and innovating. Our vision and values are extremely important to us, along with the continued growth and opportunity for our people. We place people at the heart of what we do, and work in partnership with our clients and customers to deliver major built environment and critical national infrastructure projects across the UK. Our specialist engineering and construction teams bring multi-sector innovation and technical skill – from building and highways, to large-scale water networks and treatment plants.

We provide a complete service offering to the sectors we work in from conception to optimisation, delivering best value and innovation. Our 12 regional offices and workshops enable us to provide a local service to our customers promoting sustainable working relationships.  

Joining nmcn will open a door full of opportunities, where our people are nurtured for success and empowered to build their own adventure. We believe in your development, potentiality and growth. We aspire to be industry leading with renewed focus on having a positive impact on everything we touch.

An opportunity has arisen for an Operations Manager to work as part of a central integrated management team, within the Telecoms Operational delivery team, based out of our office in Warrington. The purpose of the role, is to provide safe, efficient management of the contracts, provide strong leadership for the operational and planning function and to act as ambassador with the client.

What you’ll be doing day to day

  • Ensure that all QESH procedures are adhered to and that all activities are carried out with due regard to the Health and Safety of all employees, clients and members of the public
  • To provide clear and inspirational leadership to the regional team, that results in the delivery all contractual targets and devolves ownership of this delivery to individual team members
  • Control and manage resources within the contract, to achieve the productivity and efficiency targets set
  • Manager and plan the contract resources and activities to meet the financial, operational, environmental and quality targets
  • Ensure that all employee relations issues on the contract are managed efficiently and effectively.  Provide constructive challenge whilst building project teams which encompass various disciplines (eg. Ops / NRSWA / Scheduling / Commercial).
    • Manage and develop relationships through maintaining regular contacts with the relevant client representatives.
    • Continual review of resources and activities with a view to maximising the operational performance and ensuring cost effectiveness.
    • Continual review of existing working practices with a view to introducing alternatives promoting efficiency, through monitoring and analysing performance.
    • Look for ways to increase/ exceed customer satisfaction whilst maintaining the company’s financial position.
    • Be accountable for the P+L for the area of operation.  Have a complete understanding on the financial status of the area of responsibility and be able to report as required on level of performance and adherence to targets. Be able to develop ways to improve performance in keeping with company requirements.
    • Be responsible for cashflow for the area of operation and the timely resolution of accounts.
    • Provide support to the Operations Director in all areas of the contract as required

What we're looking for in a candidate

  • Extensive experience of working in the utilities contracting industry (Telecoms delivery)
  • Extensive experience of manager a high performing team
  • Proactive and positive approach
  • Excellent organisational and IT Skills
  • The ability to work well and perform under pressure

What we can offer you

  • Competitive Salary
  • Company Car or Allowance
  • 25 days holiday + bank holidays
  • Holiday Trading Scheme
  • Perks at work scheme (discount at High Street retailers)
  • Free eye test vouchers
  • Employee share scheme
  • 3x life assurance
  • 5% enhanced pension contribution
  • Annual salary reviews

nmcn is an equal opportunities employer